![]() ![]() At the end of the target address, append the following: /restore (note: there is a space in front of the slash)Īfter starting LockDown Browser with the /restore option, you should see a confirmation pop-up window:Īfter your settings are restored, be sure to remove the "/restore" from the LockDown Browser shortcut.Ģ) You can also restore the default settings on your computer by following these steps:Ī) Start the system from a power down (not suspension).ī) Start LockDown Browser and let it navigate to the institution's login page. Under the "Shortcut" tab, locate the "Target:" field.Right click on the "LockDown Browser" desktop shortcut in Windows and select "Properties".Download and install the latest LockDown Browser application for Windows.Please _do not_ attempt to remove LockDown Browser or perform any other restore methods before doing the following steps.ġ) You can restore your settings after a power down and restart by adding a " /restore" to the LockDown Browser shortcut. We recommend the following steps to restore any default settings after a power down. Ignore any messages that may appear on your screen during this process. Keep holding down the power button until the computer completely turns off. Usually there is a small "chirp", "click" or "beep" as the local drive heads are locked into transport position and the display discharges during the power down. Other than the above, the only other option is a power down.īecause many systems put the computer into suspension when pressing the power button once, it will likely be necessary for you to force a power down by holding down the power button for 5 to 20 seconds or longer. This is typically only available when taking the exam in a managed lab. If you have a proctor available, you might consider asking them to enter the "Proctor Exit Password" to close LockDown Browser. If you choose to close the browser, you will then be required to provide a reason for exiting the session: Upon exiting, you'll first see this warning: If the "Student Early Exit" feature has been made available by your instructor, you can exit the exam and provide a reason. When LockDown Browser appears to "freeze", it is commonly due to a dialog box from other applications running in the background appearing underneath the secure LockDown Browser layer or there are corrupted web links, which are blocked.
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